AI Hallucination ResearchAudiencesPractitionersUnited KingdomLawyersDetail › Finding
Practitioners — Lawyers · published 2026-05-26 · methodology v2.1

Scope exclusions — reinsurance, large-risk contracts, and group insurance distribution

RLB-F-GB-FCA-CONSUMER-DUTY-PS22-9-Q018
What the RLB Specialist Panel found

9. Scope exclusions — reinsurance, large-risk contracts, and group insurance distribution

  • Question (paraphrased to protect IP): Does the Consumer Duty apply to reinsurance companies, group insurance policy distribution, or large-risk commercial contracts?
  • Source regulation: Consumer Duty (PS22/9 + PRIN 2A), Financial Conduct Authority (Regulator portal: https://www.fca.org.uk)
  • What AI assistants typically say: The AI stated that the Consumer Duty can apply to group insurance distribution via the distribution chain where group policy beneficiaries are retail customers, characterising this as a situation where firms that manufacture or distribute policies with individual retail beneficiaries fall within scope if they materially influence retail outcomes.
  • What the regulator actually says: The Consumer Duty does not apply to reinsurance, contracts of large risk sold to commercial customers where the risk is located outside the UK, or to activities connected to the distribution of group insurance policies or the extension of those policies to new members.
  • Why the AI went wrong: The AI directly reversed one of the regulation's explicit exclusions, asserting that group insurance distribution can fall within the Duty's scope in precisely the scenario the rules exclude. This is not a nuanced reading: PS22/9 specifically carves out activities connected to distributing group insurance policies and extending them to new members, and the AI's answer contradicts this unambiguously.
  • Cited source(s):
  • https://handbook.fca.org.uk/handbook/PRIN/2A/1.html — Pretextual
  • https://www.fca.org.uk/publication/finalised-guidance/fg22-5.pdf — Pretextual
Impact for this audience

A lawyer advising a reinsurer, a group insurance arranger, or a commercial insurer on whether the Consumer Duty applies to their activities needs to characterise the regulation's explicit exclusions correctly. The AI tested here reversed the group insurance exclusion entirely, claiming the Duty can apply to group insurance distribution where retail beneficiaries exist — the precise scenario PS22/9 expressly carves out. A firm advised on this basis would face unnecessary compliance obligations for a regulatory regime it is not subject to, and a legal opinion built on this position would be demonstrably wrong. If the FCA queries a firm's scope analysis and the firm relies on a legal opinion derived from this AI-generated characterisation, the advising lawyer faces both professional and reputational consequences.

References — raw findings (per AI model)
This finding also affects
← Previous finding Finding 8. Differences between CP21/36 consultation and PS22/9 final rules Next finding → Finding 10. Which FCA Dear CEO letters remain in force after Consumer Duty implementation
Cite this finding

Each finding has a stable Citation ID (RLB-F-… for aggregated case-study findings, RLB-H-… for raw per-model hallucinations) — like a DOI, the ID always resolves to the canonical finding even if URLs change.

Plain text
RegLeg Specialist Panel (2026). "Scope exclusions — reinsurance, large-risk contracts, and group insurance distribution — Practitioners — Lawyers." Citation ID: RLB-F-GB-FCA-CONSUMER-DUTY-PS22-9-Q018. RegLegBrief AI Hallucination Research, published 2026-05-26. https://reglegbrief.com/audiences/practitioners/GB/lawyers/finding/GB-FCA-GB-001-CONSUMER-DUTY-PS22-9-v1-018/
APA 7th edition
RegLeg Specialist Panel. (2026). Scope exclusions — reinsurance, large-risk contracts, and group insurance distribution [Hallucination finding RLB-F-GB-FCA-CONSUMER-DUTY-PS22-9-Q018]. RegLegBrief AI Hallucination Research. https://reglegbrief.com/audiences/practitioners/GB/lawyers/finding/GB-FCA-GB-001-CONSUMER-DUTY-PS22-9-v1-018/
Bluebook / OSCOLA (US + UK legal)
RegLeg Specialist Panel, Scope exclusions — reinsurance, large-risk contracts, and group insurance distribution [RLB-F-GB-FCA-CONSUMER-DUTY-PS22-9-Q018], RegLegBrief AI Hallucination Research (May 26, 2026), https://reglegbrief.com/audiences/practitioners/GB/lawyers/finding/GB-FCA-GB-001-CONSUMER-DUTY-PS22-9-v1-018/.
BibTeX
@misc{reglegbrief_RLB_F_GB_FCA_CONSUMER_DUTY_PS22_9_Q018,
  author    = {RegLeg Specialist Panel},
  title     = {Scope exclusions — reinsurance, large-risk contracts, and group insurance distribution},
  year      = {2026},
  publisher = {RegLegBrief AI Hallucination Research},
  note      = {Hallucination finding Citation ID: RLB-F-GB-FCA-CONSUMER-DUTY-PS22-9-Q018},
  url       = {https://reglegbrief.com/audiences/practitioners/GB/lawyers/finding/GB-FCA-GB-001-CONSUMER-DUTY-PS22-9-v1-018/}
}
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