---
type: "Regulation"
title: "Consumer Duty (PS22/9 + PRIN 2A)"
regulation_slug: "CONSUMER-DUTY-PS22-9"
regulation_id: "320339"
regulator_short_code: "FCA"
body_id: "FCA-GB-001"
jurisdiction_code: "GB"
j_level: "J3"
topic: null
publication_date: null
last_amended_date: null
substrate_version: 1
audit_status: "research_complete"
active_findings_count: 10
whitepapers_count: 1
license: "CC-BY-4.0"
timestamp: "2026-06-16T00:00:00+00:00"
---

# Consumer Duty (PS22/9 + PRIN 2A)

- **Slug.** `CONSUMER-DUTY-PS22-9`
- **Regulator.** [FCA — Financial Conduct Authority](/okf/bodies/FCA-GB-001.md)
- **Jurisdiction.** GB
- **J-level.** J3

## Active findings (10)

- [`RLB-H-GB-FCA-CONSUMER-DUTY-PS22-9-Q007-Sonnet46`](/okf/findings/GB-FCA-GB-001-CONSUMER-DUTY-PS22-9-v1-007--sonnet-46-websearch.md) — inference_drift — Claude Sonnet 4.6 (web search on)
- [`RLB-H-GB-FCA-CONSUMER-DUTY-PS22-9-Q013-Opus47`](/okf/findings/GB-FCA-GB-001-CONSUMER-DUTY-PS22-9-v1-013--opus-47-websearch.md) — inference_drift — Claude Opus 4.7 (web search on)
- [`RLB-H-GB-FCA-CONSUMER-DUTY-PS22-9-Q003-Opus47`](/okf/findings/GB-FCA-GB-001-CONSUMER-DUTY-PS22-9-v1-003--opus-47-websearch.md) — inference_drift — Claude Opus 4.7 (web search on)
- [`RLB-H-GB-FCA-CONSUMER-DUTY-PS22-9-Q008-Sonnet46`](/okf/findings/GB-FCA-GB-001-CONSUMER-DUTY-PS22-9-v1-008--sonnet-46-websearch.md) — inference_drift — Claude Sonnet 4.6 (web search on)
- [`RLB-H-GB-FCA-CONSUMER-DUTY-PS22-9-Q020-Opus47`](/okf/findings/GB-FCA-GB-001-CONSUMER-DUTY-PS22-9-v1-020--opus-47-websearch.md) — inference_drift — Claude Opus 4.7 (web search on)
- [`RLB-H-GB-FCA-CONSUMER-DUTY-PS22-9-Q018-Opus47`](/okf/findings/GB-FCA-GB-001-CONSUMER-DUTY-PS22-9-v1-018--opus-47-websearch.md) — misstated_rule — Claude Opus 4.7 (web search on)
- [`RLB-H-GB-FCA-CONSUMER-DUTY-PS22-9-Q008-Opus47`](/okf/findings/GB-FCA-GB-001-CONSUMER-DUTY-PS22-9-v1-008--opus-47-websearch.md) — inference_drift — Claude Opus 4.7 (web search on)
- [`RLB-H-GB-FCA-CONSUMER-DUTY-PS22-9-Q020-Sonnet46`](/okf/findings/GB-FCA-GB-001-CONSUMER-DUTY-PS22-9-v1-020--sonnet-46-websearch.md) — inference_drift — Claude Sonnet 4.6 (web search on)
- [`RLB-H-GB-FCA-CONSUMER-DUTY-PS22-9-Q013-Sonnet46`](/okf/findings/GB-FCA-GB-001-CONSUMER-DUTY-PS22-9-v1-013--sonnet-46-websearch.md) — inference_drift — Claude Sonnet 4.6 (web search on)
- [`RLB-H-GB-FCA-CONSUMER-DUTY-PS22-9-Q002-Sonnet46`](/okf/findings/GB-FCA-GB-001-CONSUMER-DUTY-PS22-9-v1-002--sonnet-46-websearch.md) — misstated_rule — Claude Sonnet 4.6 (web search on)

## AI Labs whitepapers (1)

- [`consumer-duty-ps22-9-hallucination-report-ai-labs`](/okf/whitepapers/consumer-duty-ps22-9-hallucination-report-ai-labs.md) — Consumer Duty Hallucination Report: frontier AI models

## Related concepts

- [All regulations](/okf/regulations/index.md)
- [Regulator: FCA-GB-001](/okf/bodies/FCA-GB-001.md)
- [Methodology](/okf/methodology.md)